SUBMIT THE ONLINE FORM AND PHOTOGRAPHS
Ensure that you submit individual photos of each pair that you would like to sell and don’t forget to include the brand, style, shoe size, condition and at least one image of the appearance, inside label, back of insole, and insole stitiching etc. Remember also to include any original packaging that your item may come with, such as: original receipt, or box label & date code.
SHIP ITEMS FOR AUTHENTICATION
Once we receive an online submission a member of the RareStep team will be in contact to arrange authentication. We will not consider pairs that are not authentic and although we are not affiliated with any of the brands that we sell, we will cooperate with them by revealing scammers and reporting them to the necessary authorities.
RECIEVE CONSIGNMENT OFFER
Once you submit your pairs, we will email you with an offer within 72 hours (weekends and public holidays excluded). Your buyout price and/or consignment offer will be quoted based on the condition of your item, the brand, the item’s popularity.
Once you receive your personalised offer, you will be informed about the next steps and what paperwork we require.
In the case of a cash offer for your pairs – payment is issued during the next payment round,
which happens twice weekly Mondays and Thursdays. The entire process from submission to payout can be as short as 3 days (excluding weekends).
In the case of a consignment offer for your items – payment is issued during the next payment round (twice weekly Mondays and Thursdays) following full payment and a 7-day return window.